RE: Lidia Perner has a question about PDF Invoice
inphysio@inphysio.frOn Fri, 5 Nov at 5:17 PM , Lidia Perner <inphysio@inphysio.fr> wrote:HI,I cannot login to your portal. Why it is so complicated? I do not need thousands of new logins, passwords, tickets and so on and remember all of that... Give me the answers hereKind regards,LidiaFrom: AVADA Commerce <support@avadahelp.freshdesk.com>
Sent: Friday, November 5, 2021 3:19 AM
To: Inphysio.fr <inphysio@inphysio.fr>
Subject: Ticket Resolved - Lidia Perner has a question about PDF InvoiceDear Lidia Perner,
Our Support Rep has indicated that your ticket has been Resolved.
If you believe that the ticket has not been resolved, please reply to this email to automatically reopen the ticket.
If there is no response from you, we will assume that the ticket has been resolved and the ticket will be automatically closed after 48 hours.
Sincerely,
AVADA CommerceSupport Team
https://support.avada.io/helpdesk/tickets/21414
21414:1229272
Dear AVADA support Team,
Unfortunatelly you are not supporting me. I am your customer and I have sent you a description of my problems. Unfortunatelly yu have not answered me. You just gave me a ticket number that I cannot access via your suport portal.
How can I see your respons?
Regards
Lidia
From: AVADA Commerce <support@avadahelp.freshdesk.com>
Sent: Friday, November 5, 2021 11:21 AM
To: Inphysio.fr <inphysio@inphysio.fr>
Subject: Re: Lidia Perner has a question about PDF Invoice
Hi Lidia Perner,
Are you having problems printing invoices because our app requires you to sign in?
Have a nice day!
Best regards,
AVADA support team
AVADA - the Marketing Automation specialized for Shopify
On Fri, 5 Nov at 5:17 PM , Lidia Perner <inphysio@inphysio.fr> wrote:
HI,
I cannot login to your portal. Why it is so complicated? I do not need thousands of new logins, passwords, tickets and so on and remember all of that... Give me the answers here
Kind regards,
Lidia
From: AVADA Commerce <support@avadahelp.freshdesk.com>
Sent: Friday, November 5, 2021 3:19 AM
To: Inphysio.fr <inphysio@inphysio.fr>
Subject: Ticket Resolved - Lidia Perner has a question about PDF Invoice
Dear Lidia Perner,
Our Support Rep has indicated that your ticket has been Resolved.
If you believe that the ticket has not been resolved, please reply to this email to automatically reopen the ticket.
If there is no response from you, we will assume that the ticket has been resolved and the ticket will be automatically closed after 48 hours.
Sincerely,
AVADA CommerceSupport Team
https://support.avada.io/helpdesk/tickets/21414
21414:1229272
21414:1229272
I want to confirm this to give you advice.
Did you receive my email?
On Fri, 5 Nov at 5:26 PM , Lidia Perner <inphysio@inphysio.fr> wrote:Dear AVADA support Team,Unfortunatelly you are not supporting me. I am your customer and I have sent you a description of my problems. Unfortunatelly yu have not answered me. You just gave me a ticket number that I cannot access via your suport portal.How can I see your respons?RegardsLidiaFrom: AVADA Commerce <support@avadahelp.freshdesk.com>
Sent: Friday, November 5, 2021 11:21 AM
To: Inphysio.fr <inphysio@inphysio.fr>
Subject: Re: Lidia Perner has a question about PDF InvoiceHi Lidia Perner,Are you having problems printing invoices because our app requires you to sign in?Have a nice day!Best regards,AVADA support teamAVADA - the Marketing Automation specialized for ShopifyOn Fri, 5 Nov at 5:17 PM , Lidia Perner <inphysio@inphysio.fr> wrote:HI,I cannot login to your portal. Why it is so complicated? I do not need thousands of new logins, passwords, tickets and so on and remember all of that... Give me the answers hereKind regards,LidiaFrom: AVADA Commerce <support@avadahelp.freshdesk.com>
Sent: Friday, November 5, 2021 3:19 AM
To: Inphysio.fr <inphysio@inphysio.fr>
Subject: Ticket Resolved - Lidia Perner has a question about PDF InvoiceDear Lidia Perner,
Our Support Rep has indicated that your ticket has been Resolved.
If you believe that the ticket has not been resolved, please reply to this email to automatically reopen the ticket.
If there is no response from you, we will assume that the ticket has been resolved and the ticket will be automatically closed after 48 hours.
Sincerely,
AVADA CommerceSupport Team
https://support.avada.io/helpdesk/tickets/21414
21414:122927221414:1229272
Dear Lidia Perner,
Our Support Rep has indicated that your ticket has been Resolved.
If you believe that the ticket has not been resolved, please reply to this email to automatically reopen the ticket.
If there is no response from you, we will assume that the ticket has been resolved and the ticket will be automatically closed after 48 hours.
Sincerely,
AVADA CommerceSupport Team
https://support.avada.io/helpdesk/tickets/21414
21414:1229272
It has not been resolved!!!!
Lidia Perner
Présidente
21-23 Rue Aristide Briand
92170 Vanves, France
From: AVADA Commerce <support@avadahelp.freshdesk.com>
Sent: Wednesday, November 10, 2021 8:19 PM
To: Inphysio.fr <inphysio@inphysio.fr>
Subject: Ticket Resolved - Lidia Perner has a question about PDF Invoice
Dear Lidia Perner,
Our Support Rep has indicated that your ticket has been Resolved.
If you believe that the ticket has not been resolved, please reply to this email to automatically reopen the ticket.
If there is no response from you, we will assume that the ticket has been resolved and the ticket will be automatically closed after 48 hours.
Sincerely,
AVADA CommerceSupport Team
https://support.avada.io/helpdesk/tickets/21414
21414:1229272
Dear Lidia Perner,
Our Support Rep has indicated that your ticket has been Resolved.
If you believe that the ticket has not been resolved, please reply to this email to automatically reopen the ticket.
If there is no response from you, we will assume that the ticket has been resolved and the ticket will be automatically closed after 48 hours.
Sincerely,
AVADA CommerceSupport Team
https://support.avada.io/helpdesk/tickets/21414
21414:1229272
It has NOT been resolved. I have not received an answer.
The question still is: How can I use my invoice numbering – not the one default by shopify order number.
Regards
Lidia Perner
Présidente
21-23 Rue Aristide Briand
92170 Vanves, France
From: AVADA Commerce <support@avadahelp.freshdesk.com>
Sent: Monday, November 15, 2021 4:20 PM
To: Inphysio.fr <inphysio@inphysio.fr>
Subject: Ticket Resolved - Lidia Perner has a question about PDF Invoice
Dear Lidia Perner,
Our Support Rep has indicated that your ticket has been Resolved.
If you believe that the ticket has not been resolved, please reply to this email to automatically reopen the ticket.
If there is no response from you, we will assume that the ticket has been resolved and the ticket will be automatically closed after 48 hours.
Sincerely,
AVADA CommerceSupport Team
https://support.avada.io/helpdesk/tickets/21414
21414:1229272